We can isolate and resolve possible issues before they impact your environment. This helps minimize downtime and keeps your business live and up and running.
Providing remote support also lowers onsite service calls, saving you and your business both downtime and money.
CCS has utilized citrix based technology making remote support easy. Within moments, our help desk technicians will be remotely controlling your PC helping you through your issues.
Active Server Monitoring
Monitoring your servers will alert us if any critical event occurs so it can be isolated and resolved before it impacts your business. Monthly contracts are available.
CCS is notified if your server loses internet connectivity, experiences hard drive failure, low disk space, memory crashes, or service and application failure.
